Privacy Policy

Last Updated: August 11, 2026

Kyobutungi (“Kyobutungi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process information when you visit Kyobutungi.com (the “Website”), contact us, book a consultation, inquire about or purchase our services, communicate with us, subscribe to communications, or otherwise interact with Kyobutungi.

Kyobutungi provides technical writing, technical documentation, documentation consulting, knowledge-base development, documentation strategy, and related professional services.

By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Website and do not submit personal information through it.

 

1. Information We Collect

The information we collect depends on how you interact with Kyobutungi and the Website.

We may collect information that you provide directly, information generated automatically when you use the Website, and information obtained from third-party services used to operate our business.

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Information You Provide Directly

You may voluntarily provide personal information when you:

• submit a contact form;

• request information about our services;

• book a consultation;

• request a proposal or quote;

• purchase or inquire about a service or pricing plan;

• communicate with us by email or telephone;

• subscribe to an email list or newsletter;

• respond to a questionnaire;

• participate in a consultation;

• enter into a professional engagement with Kyobutungi; or

• otherwise communicate with us.

Depending on the interaction, this information may include:

• first and last name;

• business or company name;

• job title;

• email address;

• telephone number;

• company website;

• billing or business address;

• information about your organization;

• information about your documentation needs;

• project requirements;

• project timelines;

• budget information;

• messages and correspondence;

• consultation or appointment information; and

• other information you voluntarily provide.

Please do not provide sensitive personal information through ordinary Website forms unless it is necessary for your interaction with us.

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2. Business and Project Information

Prospective and existing clients may provide information concerning their businesses, products, employees, customers, software, internal systems, documentation, processes, or other business operations.

This information may include:

• existing technical documentation;

• product information;

• knowledge-base content;

• internal procedures;

• standard operating procedures;

• style guides;

• product specifications;

• screenshots;

• training materials;

• workflow information;

• internal business information;

• project requirements;

• access credentials provided for authorized systems;

• stakeholder contact information; and

• other materials necessary to perform contracted services.

Information supplied as part of a client engagement may also be subject to a separate agreement, statement of work, nondisclosure agreement, confidentiality agreement, or other contract.

Where such an agreement conflicts with this Privacy Policy regarding confidential client information, the applicable contractual terms may control.

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3. Information Collected Automatically

When you visit the Website, certain information may be collected automatically by the Website, our hosting provider, analytics providers, security services, or other technologies.

This information may include:

• IP address;

• browser type;

• browser version;

• device type;

• operating system;

• referring website;

• pages visited;

• date and time of visits;

• approximate geographic location derived from an IP address;

• time spent on pages;

• links clicked;

• navigation paths;

• website interactions;

• device identifiers;

• language settings; and

• other technical or usage information.

We may use this information to operate, secure, understand, maintain, and improve the Website.

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4. Wix

Kyobutungi.com is created and/or hosted using services provided by Wix.

As a result, Wix and its affiliated services may process certain information in connection with Website hosting, security, analytics, forms, bookings, payments, cookies, and other Website functionality.

Wix may collect and process information according to its own privacy policies, terms, and data-processing practices.

Kyobutungi does not control all data processing performed independently by Wix.

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5. Cookies and Similar Technologies

The Website may use cookies and similar technologies.

A cookie is a small file stored on your device that allows a website or service to remember information about your browser or Website activity.

Cookies may be used for purposes including:

• operating essential Website functionality;

• remembering preferences;

• maintaining Website security;

• understanding Website traffic;

• measuring Website performance;

• supporting forms and booking functionality;

• analyzing visitor behavior;

• improving Website usability; and

• supporting marketing functionality where applicable.

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Essential Cookies

Certain cookies may be necessary for the Website to operate correctly and securely.

These may support functions such as security, network management, accessibility, session management, and Website functionality.

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Analytics Cookies

We may use analytics technologies to understand how visitors use the Website.

Analytics information can help us understand matters such as which pages are visited most frequently, how visitors navigate the Website, and whether Website features are functioning effectively.

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Marketing Cookies

If Kyobutungi later uses advertising or remarketing technologies, additional cookies or tracking technologies may be used to measure advertising performance or provide relevant advertising.

Where legally required, we will seek appropriate consent before placing non-essential cookies.

You may also be able to control cookies through your browser settings.

Disabling certain cookies may affect Website functionality.

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6. Analytics

We may use analytics services provided by Wix, Google, or other service providers to understand Website usage and performance.

These services may collect information such as:

• device information;

• browser information;

• IP address;

• Website activity;

• traffic source;

• page views;

• session duration;

• approximate location; and

• interaction information.

We use analytics information to understand Website performance and improve the user experience.

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7. How We Use Personal Information

We may use personal information for legitimate business purposes including to:

• provide and operate the Website;

• respond to inquiries;

• communicate with prospective clients;

• schedule consultations;

• provide requested professional services;

• prepare proposals;

• provide estimates and quotations;

• manage client relationships;

• fulfill contractual obligations;

• communicate about projects;

• process transactions;

• issue invoices;

• maintain business records;

• provide customer service;

• manage appointments;

• improve our services;

• improve Website content;

• understand Website usage;

• analyze business performance;

• maintain Website security;

• detect fraud or misuse;

• troubleshoot technical problems;

• enforce contractual terms;

• comply with applicable laws;

• respond to lawful governmental requests;

• establish, exercise, or defend legal claims; and

• protect Kyobutungi, our clients, Website users, and others.

We may also use information for other purposes disclosed at the time of collection or with your consent.

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8. Communications

If you contact Kyobutungi, we may use your contact information to respond to your inquiry and communicate with you regarding our services.

If you become a client, we may send communications necessary to administer our professional relationship, including:

• project updates;

• meeting information;

• invoices;

• payment notices;

• requests for information;

• deliverables;

• administrative notices; and

• other service-related communications.

These communications are generally transactional rather than promotional.

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9. Marketing Communications

Where permitted by law, we may send newsletters, service announcements, educational materials, business updates, or other marketing communications to individuals who have subscribed or otherwise agreed to receive them.

You may unsubscribe from promotional email communications using the unsubscribe mechanism contained in the email or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications regarding an existing business relationship.

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10. How We Share Information

Kyobutungi does not sell personal information in the ordinary meaning of selling personal information for money.

We may disclose information to third parties when reasonably necessary to operate our Website or business.

These parties may include:

• Website hosting providers;

• Wix and related Website services;

• analytics providers;

• email service providers;

• scheduling and booking providers;

• cloud storage providers;

• accounting providers;

• payment processors;

• professional advisers;

• independent contractors;

• technology providers;

• security providers; and

• other vendors supporting our operations.

We seek to disclose only information reasonably necessary for the applicable business purpose.

Third-party service providers may process information according to their own privacy policies and contractual obligations.

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11. Payment Information

If payments are accepted through the Website, payment transactions may be processed by third-party payment processors.

Kyobutungi may not directly receive or store complete payment-card information when payments are processed through an external payment provider.

Payment processors may collect information including:

• cardholder name;

• billing address;

• payment card information;

• transaction information; and

• other information necessary to authorize and process payment.

The processing of payment information is subject to the privacy policies and terms of the applicable payment processor.

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12. Professional Service Providers

We may disclose information to professional advisers when reasonably necessary, including:

• attorneys;

• accountants;

• tax advisers;

• insurers;

• auditors; and

• other professional consultants.

Such information may be shared for purposes such as legal compliance, accounting, taxation, insurance, risk management, dispute resolution, and protection of our rights.

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13. Legal Requirements

We may disclose personal information where we reasonably believe disclosure is necessary to:

• comply with applicable law;

• comply with a court order;

• respond to a subpoena;

• respond to lawful governmental requests;

• cooperate with law enforcement;

• protect our legal rights;

• investigate suspected fraud;

• prevent security threats;

• enforce our agreements; or

• protect the rights, property, or safety of Kyobutungi, our clients, Website visitors, or others.

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14. Business Transfers

If Kyobutungi undergoes a merger, acquisition, financing, reorganization, sale of assets, change in ownership, or similar business transaction, information held by Kyobutungi may be transferred as part of that transaction.

Where required, we will take reasonable steps to ensure that personal information continues to receive appropriate protection.

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15. Confidential Client Information

We recognize that documentation projects can involve confidential or proprietary business information.

Kyobutungi takes reasonable measures to protect information provided during professional engagements.

Where appropriate, project-specific confidentiality requirements may be established through:

• nondisclosure agreements;

• master service agreements;

• statements of work;

• confidentiality clauses; or

• other written agreements.

Unless otherwise agreed, clients should provide only the level of access and information reasonably necessary for Kyobutungi to perform the requested services.

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16. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, destruction, loss, or misuse.

These measures may include:

• password protection;

• access controls;

• secure Website technologies;

• reputable hosting services;

• software updates;

• account security controls; and

• limiting access to information where appropriate.

However, no method of transmission over the Internet and no electronic storage system is completely secure.

We therefore cannot guarantee absolute security.

Website users should exercise care when transmitting sensitive or confidential information electronically.

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17. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• provide services;

• maintain client relationships;

• maintain business and financial records;

• comply with legal obligations;

• resolve disputes;

• enforce agreements;

• maintain security; and

• protect our legitimate business interests.

Retention periods may vary depending on the type of information and applicable legal or contractual requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate retention requirements.

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18. Your Privacy Rights

Depending on where you reside, applicable law may provide certain rights regarding your personal information.

These rights may include the right to:

• request access to personal information;

• request correction of inaccurate information;

• request deletion of certain information;

• obtain information regarding how personal information is processed;

• request a copy of certain information;

• object to certain processing;

• restrict certain processing;

• withdraw consent where processing is based on consent;

• opt out of certain marketing communications; and

• exercise other rights available under applicable law.

These rights are not absolute and may be subject to exceptions.

For example, we may be legally required to retain certain business or transaction records even after receiving a deletion request.

To submit a privacy request, contact:

hello@kyobutungi.com

We may need to verify your identity before fulfilling certain requests.

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19. United States Privacy Rights

Certain U.S. states provide residents with specific rights concerning personal information.

Depending on applicable law and whether Kyobutungi meets relevant statutory thresholds, these may include rights to:

• know what categories of personal information are collected;

• access personal information;

• correct inaccurate information;

• delete certain personal information;

• obtain certain information in a portable format;

• opt out of certain forms of targeted advertising;

• opt out of certain sales or sharing of personal information; and

• receive equal service without unlawful discrimination for exercising privacy rights.

Kyobutungi will honor privacy rights to the extent required by applicable law.

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20. California Residents

California residents may have privacy rights under California law, depending on whether applicable statutory requirements and thresholds are met.

These rights may include access, correction, deletion, and information regarding certain uses and disclosures of personal information.

Kyobutungi does not represent that every California privacy statute necessarily applies to its operations merely because the Website may be accessible from California.

Where applicable, we will comply with legally required privacy obligations.

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21. European Economic Area, United Kingdom, and Similar Jurisdictions

Visitors located in the European Economic Area (“EEA”), United Kingdom (“UK”), or jurisdictions with comparable data-protection laws may have additional rights regarding their personal information.

Where applicable, processing may be based upon one or more lawful bases, including:

Consent — where you have provided consent to particular processing.

Contract — where processing is necessary to enter into or perform a contract with you.

Legitimate interests — where processing is reasonably necessary for legitimate business interests and those interests are not overridden by your rights.

Legal obligations — where processing is necessary to comply with applicable law.

Individuals in applicable jurisdictions may have rights including access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

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22. International Data Transfers

Kyobutungi's Website, service providers, clients, and technology infrastructure may operate across multiple jurisdictions.

As a result, information may be processed or stored in a country different from the country where you reside.

Those countries may have data-protection laws that differ from those of your jurisdiction.

Where required by applicable law, reasonable safeguards may be used in connection with international transfers of personal information.

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23. Children's Privacy

Kyobutungi's Website and professional services are intended for businesses and adults and are not directed toward children.

We do not knowingly solicit personal information from children through the Website.

If we become aware that personal information has been collected from a child in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

If you believe a child has provided personal information through this Website, please contact:

hello@kyobutungi.com

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24. Third-Party Websites and Links

The Website may contain links to third-party websites, applications, platforms, or resources.

Kyobutungi is not responsible for the privacy, security, accuracy, or content practices of third-party websites.

When you leave Kyobutungi.com, the privacy policy of the third-party service will govern information you provide to that service.

We encourage you to review applicable third-party privacy policies before providing personal information.

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25. Social Media

Kyobutungi may maintain profiles on third-party social-media or professional-networking platforms.

If you interact with Kyobutungi through those services, the platform may collect and process information according to its own privacy policies.

Information you make publicly available through social media may also be publicly accessible.

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26. Automated Decision-Making

Kyobutungi does not currently use personal information submitted through the Website to make decisions that produce legal or similarly significant effects solely through automated processing.

If our practices materially change, we may update this Privacy Policy as appropriate.

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27. Artificial Intelligence and Third-Party AI Tools

Kyobutungi may use artificial intelligence or AI-assisted technologies as part of its internal business operations, research, drafting, analysis, documentation workflows, or service delivery where appropriate.

We recognize that client information may be confidential or proprietary.

Where AI tools are used in connection with client work, their use may be governed by contractual requirements, confidentiality obligations, client instructions, security considerations, and the nature of the information involved.

We do not intentionally submit confidential client information to public AI systems in violation of applicable contractual or confidentiality obligations.

Clients with specific requirements concerning AI-assisted tools should communicate those requirements before an engagement begins so they can be addressed in the applicable agreement or statement of work.

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28. Do Not Track

Some browsers provide “Do Not Track” or similar privacy signals.

There is not necessarily a uniform industry standard governing all such signals.

The Website's response may therefore depend upon the technologies and service providers used by Wix and Kyobutungi.

Where applicable law requires recognition of a particular legally recognized opt-out signal, we will endeavor to comply as required.

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29. Information You Make Public

If the Website later permits comments, reviews, testimonials, community participation, or other public submissions, information voluntarily submitted for public display may become publicly accessible.

Do not include confidential, sensitive, or personal information in content intended for public display.

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30. Testimonials and Case Studies

With appropriate authorization, Kyobutungi may publish client testimonials, case studies, project descriptions, company names, logos, or other information concerning completed work.

We will seek permission where required by contract, law, or professional practice before publishing client-identifying information that is not otherwise public or authorized for disclosure.

Confidential client information will not knowingly be published contrary to applicable confidentiality obligations.

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31. Email Security

Email is convenient, but ordinary email may not always be a secure method for transmitting highly sensitive or confidential information.

Please avoid sending passwords, full payment-card information, highly sensitive personal information, or confidential credentials through ordinary email unless appropriate security measures have been established.

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32. Accuracy of Information

We encourage you to provide accurate and current information when contacting or engaging Kyobutungi.

If information relevant to an active business relationship changes, you may contact us to request an update.

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33. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• changes to our Website;

• changes to our services;

• new technologies;

• changes to third-party providers;

• changes to our data-processing practices;

• legal or regulatory developments; or

• other business changes.

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When we update this Privacy Policy, we may revise the “Last Updated” date at the top of this page.

Material changes may be communicated through additional means where appropriate or legally required.

We encourage Website visitors to review this Privacy Policy periodically.

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34. Contact Us

Questions, concerns, or requests concerning this Privacy Policy or Kyobutungi's privacy practices may be directed to:

Kyobutungi
Whirlwind Street
Asheboro, North Carolina
United States

Email: hello@kyobutungi.com
Telephone: +1 (304) 640-5745
Website: Kyobutungi.com

For privacy-related requests, please use the subject line:

Privacy Request

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35. Consent and Acknowledgment

By voluntarily submitting information through the Website, you acknowledge that the information may be processed as described in this Privacy Policy, subject to applicable law.

Where consent is legally required for a particular type of processing, Kyobutungi will seek that consent as appropriate.

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36. Questions About Your Information

If you have questions regarding information you previously provided to Kyobutungi, wish to correct it, or wish to make an applicable privacy request, contact:

hello@kyobutungi.com

Please provide sufficient information for us to understand and respond to your request.

© 2026 Kyobutungi. All rights reserved.